Privacy Policy
Who we are
Be You South Africa (“we”, “our”, or “us”) respects your privacy and is committed to
protecting your personal information. This Privacy Policy explains how we collect, use, store,
and share your information when you visit our website, interact with us, or purchase our
products.
By using our website, you consent to the practices described in this policy.
- Information We Collect
We may collect the following types of personal information:
- Contact information: such as your name, email address, phone number, and delivery
address. - Account information: if you create an account, we may collect login details and purchase
history. - Payment information: billing details required to process your order (note: we do not store
card details; payments are handled securely by our payment provider). - Technical information: including IP address, browser type, device details, and browsing
activity on our website. - Marketing preferences: your choices about receiving newsletters, promotions, or updates.
- How We Use Your Information
We use your personal information to:
- Process and fulfil your orders.
- Deliver products to your chosen address.
- Provide customer service and respond to queries.
- Improve our website, services, and product offerings.
- Send marketing communications if you have opted in.
- Comply with legal obligations and prevent fraud.
- Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Service providers: such as couriers, payment processors, and IT support, who help us
deliver our services. - Regulatory or legal authorities: where required by law.
- Marketing partners: if you have consented to receive promotional material.
All third parties are required to respect your privacy and safeguard your personal
information.
- Data Security
We take appropriate technical and organisational measures to protect your personal
information against unauthorised access, use, or disclosure. - Data Retention
We will keep your personal information only for as long as is necessary to fulfil the purposes
we collected it for, including any legal, accounting, or reporting requirements. - Your Rights
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
- Request access to the personal information we hold about you.
- Request corrections or updates to your personal information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your personal information where appropriate.
To exercise your rights, please contact us at care@beyouskincaresa.co.za.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal
information, please contact us at:
Be You Skincare South Africa
Email: care@beyouskincaresa.co.za
Phone: +27 83 443 8100
Address: 27 Wesley Rd, Lonehill, Johannesburg, 2062
